Will you be our new Service Support Employee?

As a Service Support Employee at Cyklop, you combine teamwork with administrative precision. You coordinate parts orders and invoicing, support colleagues, and keep track of customer questions and reports. In this dynamic role, collaboration and organization are essential. Join our team and work together to ensure excellent service and satisfied customers!

What are you going to do?

• Processing (warranty) parts orders and preparing quotations
• Monitor delivery times of outstanding orders
• Optimal planning of the delivery of service parts, including transport and transport costs
• Handling and coordinating (administratively and physically) returns
• Advising customers on parts
• Responsible for managing and monitoring the service mailbox
• Providing administration and invoicing of parts deliveries and service orders
• Handling complaints, warranty claims and claims on service parts and invoices

Who are you?

You can structure your own work well. You signal delays in your work in a timely manner. If you see bottlenecks, you know how to solve them or you consult with colleagues about the best approach. To achieve this, you work closely with your colleagues and share successes to achieve our common goal. You:

• have at least an MBO education in an administrative direction
• used to working in a dynamic environment where priorities can change
• can work systematically and you monitor the progress of your own work
• be careful and pay attention to details
• enjoys working in teams
• you can speak and write Dutch and English

What do we offer?

• A gross monthly salary between €3,128 and €3,605 based on 38 hours, depending on your education and work experience
• A full-time job!
• 28 vacation days at 38 hours with the option to purchase 2 additional working weeks
• Annual contract  (with the prospect of a permanent contract)
• Space for your development and training
• Pleasant working atmosphere and regular parties!

Where are you going to work?

Cyklop is a company that offers solutions for the professional packaging of products. Our packaging machines can be used in all industries. We also offer packaging material and service & maintenance so that machines and packaging material can work optimally.

We are the professional party with expertise. You will work in the administrative team of the Service & Maintenance department together with 23 ambitious colleagues who like to tackle things. We pay a lot of attention to personal development and encourage you to grow. There are many opportunities within Cyklop! If you show that you want to keep learning, we will be happy to help you with that. This is how we as Cyklop and our employees continue to improve.

Will you be our new colleague? Respond immediately and convince us why you are the right person for Cyklop!

Are you curious, but do you still have questions? Call our recruiter Miguel on tel: 038-4675806. Apply via the form below or mail your CV + motivation to [email protected]!

Acquisition in response to this vacancy(s) is not appreciated.
We do not recruit candidates on the basis of a secondment construction, only by means of a W&S fee.