Updated in March 2019
This privacy statement explains what personal data we collect and use, and for what purposes. We recommend that you read it carefully.
Cyklop International Holding B.V., located in Hooibeemd 2, 5705 DD Helmond, The Netherlands, is responsible for the processing of personal data as indicated in this privacy statement.
Contact details: www.cyklop.com, +49 (0) 2236 6020, [email protected]
Via our websites, we provide all kinds of information, products and/or services to customers and non-customers. In addition, we process privacy-sensitive information, also referred to as personal data. In some cases, we do this in association with other organisations or businesses.
Privacy Statement
We believe that it is very important to handle personal data with the greatest of care. Personal data is therefore carefully processed and protected by us. In our processing, we comply with the requirements set by privacy legislation. That means, among other things, that we:
- clearly state the purposes for which we process personal data. We do that via this privacy statement;
- limit our collection of personal data to only that which is necessary for legitimate purpose
- ask you first for explicit permission to process your personal data in cases where your permission is required;
- do not pass your data to third parties unless that is necessary in order to provide the requested service or we are legally obliged to do so;
- conclude agreements with third parties to ensure that when we share your data it is not used for other purposes;
- take appropriate security measures to protect your personal data and also demand that from parties who process personal data on our behalf;
- respect your right to request access to your personal data and to have it rectified or erased.
If you wish to contact us after reading this privacy statement, you can do so using the contact information below.
By telephone +49 (0) 2236 6020, Monday to Thursday from 8.30 to 17:00 and on Friday from 8:30 to 15:45 Email Via [email protected] Post
Cyklop International Holding B.V.
Hooibeemd 2
5705 DD Helmond
The Netherlands
Personal data processed by us
Cyklop processes your personal data because you make use of our services and/or because you provide the data to us yourself. Below is an overview of the personal data we process:
- Name and address data
- Company details
- Resume
- Email address
- Job title
- Date of birth
- Data about your use of our services and products
- Gender
- IBAN
- Information that you yourself enter in a free-form field such as a message in a contact form
- Log in details
- Interests
- Technical reference data from the device, such as IP address, MAC address, identifiers in cookies and browsing behaviour on our websites
- Telephone number
- Chat conversations
If you wish to contact us after reading this privacy statement, you can do so using the contact information below.
By telephone +49 (0) 2236 6020, Monday to Thursday from 8.30 to 17:00 and on Friday from 8:30 to 15:45 Email Via [email protected] Post
Cyklop International Holding B.V.
Hooibeemd 2
5705 DD Helmond
The Netherlands
Special and/or sensitive personal data processed by us
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years of age. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We encourage parents to be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us through [email protected], and we will delete this information.
For what purpose and on what basis do we process personal data
Cyklop processes your personal data for one or more of the following purposes:
- to offer you the ability to order items via our websites and to use the functionalities and services on the websites.
- to inform you about changes to our services and products.
- for processing your application.
- for processing your complaint about a company or your response to a complaint.
- to approach you about your complaint because we want to investigate it or publish it (in anonymised form).
- to communicate with you by means of electronic newsletters and/or post.
- to offer you personalised advertisements on Cyklop’s websites.
- to send you personalised newsletters based on your interests
- to answer your questions or deal with your complaints via social media, email, post or by telephone.
- Information that you yourself enter in a free-form field such as a message in a contact form
- to improve our websites.
Access, rectify, or erase data
You have the right to access, rectify or erase your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Cyklop and you have the right to data portability. This means that you may submit a request to us to send any of your personal information that we have in a computer file to you or to another organisation specified by you. You can send a request for access, correction, erasure, or data transfer of your personal data, a request for withdrawal of your consent, or an objection to the processing of your personal data to [email protected]. To ensure that the request for access was made by you, we ask you to send a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Social Security Number (BSN). This is for the protection of your privacy. We will respond to your request as quickly as possible, but at the latest within four weeks. Cyklop also wants to point out that you have the option to submit a complaint to the national supervisory authority, the Information Commissioner’s Office (ICO). This can be done through the following link:https://ico.org.uk/.
How we secure and keep your personal data
Cyklop takes the protection of your data seriously and undertakes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you have reason to believe that your data is not properly protected or there are signs of misuse, then get in touch with us via +49 (0) 2236 6020 or [email protected]. We do not keep your data for any longer than is necessary. An exception to this is the data that we have to keep longer because we have a legal obligation.
Third-party websites
This privacy statement does not apply to third-party websites that are connected with this website via links. Of course, we cannot guarantee that these websites also deal with your data in a reliable or secure way. Before using the relevant website, always read its privacy statement for more information about how it handles your data.
Minors
If you are 16 years old or younger, then you may only use our website under supervision of your parents or legal representatives.
Changes to this privacy statement
We may change this privacy statement from time to time. Any changes will be published on our website. We never use your data for other purposes without permission. You are therefore recommended to regularly consult this privacy statement so that you are aware of these changes.
Data Protection Authority
Of course, we will be happy to help you with any complaints about the processing of your personal data. If however you are unable to achieve a satisfactory outcome with us, the privacy legislation gives you the right to submit a complaint to the privacy regulatory body, to the Information Commissioner’s Office (ICO). This can be done through the following link:https://ico.org.uk/